Privacy Policy

Last Updated: July 6, 2026

At HighRock Research Compounds (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, create an account, place an order, contact our support team, or interact with our online services.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, billing address, and shipping address.
• Account Information: Username, password, login details, and account preferences.
• Order Information: Products ordered, order history, transaction details, shipping method, and fulfillment information.
• Payment Information: Billing information and payment-related details processed securely through third-party payment providers.
• Communication Data: Emails, support requests, form submissions, messages, and other communications you send to us.
• Compliance Confirmations: Age-verification confirmations, disclaimer acknowledgments, and research-use-only acknowledgments.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address and approximate location data
• Browser type, device type, and operating system
• Pages viewed, time spent on pages, and website navigation activity
• Referring URLs, exit pages, and interaction data
• Cookies, pixels, analytics tools, and similar tracking technologies

2. How We Use Your Information

We use the information we collect to operate our website, fulfill orders, and improve customer experience. This may include using your information to:

• Process, confirm, and fulfill orders
• Provide order updates, shipping information, and customer support
• Create and manage customer accounts
• Verify age, account status, and compliance acknowledgments
• Send coupon codes, promotional emails, and marketing communications with your consent
• Improve website performance, product catalog navigation, checkout flow, and customer experience
• Prevent fraud, unauthorized transactions, abuse, spam, and security risks
• Comply with legal, tax, payment, shipping, and regulatory obligations

3. Information Sharing

We do not sell your personal information. We may share limited information only when necessary to operate our business, provide services, comply with legal requirements, or protect our rights.

• Service Providers: Payment processors, shipping carriers, email platforms, analytics providers, fraud-prevention tools, website hosting providers, and technical support vendors.
• Legal and Compliance Requirements: When required by law, court order, regulatory request, or to protect our legal rights.
• Business Transfers: In connection with a merger, acquisition, restructuring, sale of assets, or transfer of business operations.
• Security Protection: When necessary to detect, prevent, or respond to fraud, abuse, unauthorized access, or security incidents.

4. Data Security

We implement reasonable technical, administrative, and organizational safeguards designed to protect your personal information. These safeguards may include:

• SSL/TLS encryption for website data transmission
• Secure payment processing through third-party payment providers
• Restricted access to customer information
• Security monitoring and fraud-prevention tools
• Data storage protections and access controls
• Routine review of website security practices

No method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

• Remember your preferences, login status, and cart contents
• Analyze website traffic and customer behavior
• Improve product browsing, filters, checkout, and overall site performance
• Personalize content and promotional offers
• Measure marketing campaign performance
• Help prevent fraud and improve website security

You can control or disable cookies through your browser settings. Disabling cookies may limit certain website features, including account login, cart functionality, checkout, and personalized preferences.

6. Email Marketing and Coupon Codes

If you provide your email address or opt in to marketing communications, we may send you promotional messages, coupon codes, product updates, website announcements, and related communications. Coupon codes may be delivered by email and may be used at checkout according to the terms shown with each promotion.

You may unsubscribe from promotional emails at any time by using the unsubscribe link in our emails or by contacting us directly. Transactional emails, such as order confirmations, account notices, and shipping updates, may still be sent when necessary.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information, subject to legal or operational requirements
• Opt out of marketing communications
• Request a copy of your data in a portable format
• Limit certain uses or disclosures of your information where applicable

To exercise these rights, please contact us at support@highrockresearchcompounds.com.

8. California Privacy Rights

If you are a California resident, you may have additional rights under California privacy laws, including the right to know what personal information we collect, how we use it, whether it is shared, and the right to request deletion or correction of certain information. We do not sell personal information.

9. Children’s Privacy

Our website is not intended for individuals under 21 years of age. We do not knowingly collect personal information from children or individuals under the required age. If we learn that information has been collected from an ineligible individual, we will take appropriate steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites, services, payment processors, shipping providers, or external resources. We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review their privacy policies before submitting personal information.

11. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, fraud prevention, tax records, accounting, and business operations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When updates are made, we will revise the “Last Updated” date on this page. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: